What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your wallet secure. This includes your name, contact details, and the transaction records tied to your bKash, Nagad, or Rocket payments. We do
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not sell your personal data to third parties. Payment data is passed only to the payment processor handling your specific transaction — your bKash PIN and Nagad credentials never pass through our servers; they stay within those providers' own secure flows. We retain account records for
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as long as your account remains active and for a period after closure as required by applicable rules in your eligible region. If you request deletion, we will remove data that is not subject to a retention obligation and confirm the outcome to you in writing.
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Cookies and device identifiers are used to keep your session active, remember your language preference, and detect unusual login attempts. You can manage non-essential cookies through the settings panel in your account. Any data shared with analytics partners is aggregated and does not identify you individually.
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Availability of these protections depends on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.